Privacy Policy
Your privacy matters to us. This policy outlines how Marsh Tide Ridge safeguards and handles your personal information.
Information We Collect
When you participate in Marsh Tide Ridge's platform for exploring international cuisine creativity, we gather data that helps us offer a richer educational experience. This includes details you provide when creating an account, enrolling in programs, or reaching out to our support team.
- Personal identification information such as your name, email address, and contact details
- Educational preferences and cooking skill levels you indicate
- Learning progress data from our creativity programs
- Communication records when you contact our support team
- Technical information about your device and browser for optimizing the platform
We also collect anonymous usage analytics to understand how learners interact with our platform. This helps us enhance course content and platform features without identifying individual users.
How We Use Your Information
Your data serves specific purposes that directly enhance your learning experience on our platform. We process personal information to deliver educational content, monitor your course progress, and offer personalized recommendations for skill growth.
We do not sell your personal information to third parties. Your data stays within our educational ecosystem and trusted service providers who assist in operating the platform.
Email communications include course updates, new program announcements, and educational resources related to international cuisine creativity. You can adjust these preferences or unsubscribe anytime through your account settings.
Data Storage and Security
We store your information on secure servers located in India, in line with local data protection regulations. Our technical team employs multiple layers of security, including encryption, access controls, and regular security audits.
- SSL encryption for all data transmitted between your device and our servers
- Regular backup procedures to prevent data loss
- Access controls limiting which staff can view personal information
- Annual security assessments by independent cybersecurity professionals
Despite our safeguards, no online system is entirely risk-free. If a data breach affecting personal information occurs, we commit to notifying affected users within 72 hours.
Your Rights and Choices
Under applicable data protection laws and international privacy standards, you have several rights regarding your personal data. You can request access to all information we hold about you, request corrections to inaccurate data, or ask for deletion of your account and related details.
To exercise these rights, contact our privacy team using the details below. We typically respond to data requests within 15 business days, though complex inquiries may take up to 30 days.
Deleting your account removes your profile, learning progress, and personal information from active systems. We may retain anonymized usage data to help improve the platform.
Sharing and Disclosure
We share personal information only in specific circumstances that support your educational experience or comply with legal requirements. This includes trusted service providers who assist with content delivery, payments processing, or maintaining our technical infrastructure.
- Educational content delivery partners who provide specialized cooking instruction materials
- Payment processors for handling course enrollment fees
- Cloud hosting providers who maintain our platform infrastructure
- Legal authorities when required by law or valid court orders
All third-party partners sign agreements requiring them to protect your information to the same standards we uphold. They may only use your data for the services they provide to us.
Cookies and Tracking
Our site uses cookies to enhance your browsing experience and remember your preferences. These small files help us recognize returning visitors and offer content tailored to your interests in international cuisine.
You can manage cookie settings via your browser preferences, though disabling certain cookies may limit some features. We use both session cookies that end when you close your browser and persistent cookies that retain preferences for future visits.
Children's Privacy
Marsh Tide Ridge's educational programs are designed for learners aged 16 and older. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we discover that a child under 16 has provided information, we will delete that data promptly.
Parents or guardians who believe their child has provided information should contact our privacy team immediately for assistance with account removal or data deletion.
Changes to This Policy
We periodically update this privacy policy to reflect changes in our practices or legal requirements. Major changes will be communicated via email and prominent notices on our website at least 30 days before they take effect.
Continued use of our platform after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Privacy Questions or Concerns?
Reach our privacy team at support@marshtideridge.online
Or write to us at: 123 Culinary Way, New York, 10001, United States
Phone: +1 212-555-0123
This privacy policy was last updated on February 20, 2025